Logging Drive-Thru Timer for Tracking Customer Service Time Efficiencies for Employee & Management Viewing

Pneumatic Air Switch, Traffic Flow Counter, Data Logging Timer, Up-Count Timer, Order Time Tracker, NTP Synchronized Timer, Performance Monitoring System
Count Up timer

In today’s fast-paced world, drive-thru operations are more important than ever for ensuring quick and accurate service. Our DC-256C-T-UP-PNEUMATIC-PKG-DRIVE-THRU display timer is designed to help businesses track and improve their drive-thru efficiency by monitoring both customer count and time in line—automatically and in real-time. The hard workers at Muggies Coffee Co. requested DC-Digital for the following functions:

This model allows operators to gain valuable insights into drive-thru performance while maintaining a simple and automated process. As vehicles pull up to place an order, the system uses two pneumatic air hose switches to record and display accurate timing and count data.

When a customer drives over the first pneumatic switch, the green LED digits increment by one, and the up-timer begins counting. Once the customer completes their order and drives over the second pneumatic switch, the timer pauses and resets for the next customer. Each interaction automatically updates the network webpage, which logs customer counts and timing statistics for operational review.

Key Functions and Features

  • Drive-Thru Tracking: Accurately records the number of customers and their order times.
  • Dual Pneumatic Switches:
    • First switch: Starts the up-timer and increments the customer count.
    • Second switch: Stops the timer and logs the event to the network database.
  • Real-Time Data Logging: Displays the last 100 customer records and calculates an average service time for the day, resetting automatically at midnight.
  • Manual Controls:
    • Stop Button – allows operators to manually pause the timer if a delay occurs.
    • Reset Button – clears the timer when stopped for the next session.
  • Network Connectivity: Integrated Ethernet (RJ-45) port enables data viewing and configuration through a secure web interface.
  • NTP Clock Synchronization: Keeps accurate time across all records and updates automatically.

Hardware Overview

Built for durability and performance, the DC-256C-T-UP-PNEUMATIC-PKG-DRIVE-THRU features a powder-coated 14-gauge aluminum enclosure, ensuring long-lasting protection in various environments.

  • Display Size: 2.3-inch LEDs with visibility up to 120 feet.
  • LED Configuration:
    • 2 red digits for time display (up to 99 seconds).
    • 4 green digits for customer count (up to 9999 vehicles).
  • Extended Web Logging: Web interface tracks up to 4 minutes per customer, offering greater flexibility for different drive-thru speeds.
  • Power Input: 120–240 VAC power wall adapter with a 6 ft cord.
  • Mounting Options: Standard 4×4 or 2×4 electrical rough-in box with lighted teardrop knockouts.
  • Accessories:
    • DC-Pneumatic air hose switch kits for start/stop operations.
    • Push-button controls for stop and reset.
    • NTP client clock module for precise data synchronization and network reporting.

Operational Benefits

By utilizing this model, businesses can monitor drive-thru performance metrics such as:

  • Average service time per customer
  • Total daily customer count
  • Time logs for the last 100 vehicles

This information helps identify service bottlenecks, improve response times, and enhance overall drive-thru efficiency.

The DC-256C-T-UP-PNEUMATIC-PKG-DRIVE-THRU is a dependable, data-driven solution for any business looking to streamline operations and deliver faster, more reliable customer service—right from the driver’s seat.

See similar product: DC-256C-T-UP-PNEUMATIC-PKG-DRIVE-THRU

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